National Assistance Card Overview Video

August 17, 2021

BIA Week

Today we release our National Assistance Card Overview Video.

Today we release our National Assistance Card Overview Video.

Created by the talented Dominic Anastasio at Domin8 Designs, the video illustrates the features and benefits of the National Assistance Card.

The aim of the National Assistance Card Service is to:

  • assist people with brain injury and other disabilities or health conditions to feel more confident in everyday social situations;
  • reduce the need for card holders to continually explain the effects of their brain injury, health condition or other disability; and
  • increase community understanding of brain injury and other disabilities or health conditions and their impacts.

Every National Assistance Card is personalised. It includes a person’s:

  • first and last name;
  • photo;
  • date of birth;
  • disability; and  
  • disability related areas of difficulty (for example, speech, memory, fatigue, balance)

It also includes:

  • the name and phone number of the card holder’s nominated contact person; and
  • The phone number for the Police Assistance Line.

Assistance Card holders can use their Card in any situation where they may need assistance or support.

Some examples of where the National Assistance Card can be used include:

  • Banks
  • Shops
  • Cafes, restaurants, cinemas
  • Centrelink
  • Public transport such as buses taxis and Ubers
  • First responders such as police, ambulance, fire.

Some examples of where the Card may be useful include letting people know you:

  • require more time to do things
  • need people to write things down for you
  • need a chair to sit on while you are in a queue  
  • are lost or feeling unwell and need someone to call your nominated contact person

For more information visit the National Assistance Card website.

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